Privacy Policy – Amazon Casino Canada

Types of Data We Collect

We collect information in the following categories:

• Identity Data – full name, date of birth, government ID details
• Contact Data – email address, phone number, residential address
• Financial Data – payment method details, transaction history
• Technical Data – IP address, browser type, device identifiers, login timestamps
• Usage Data – pages visited, games played, session duration, click behaviour
• Communications Data – records of live chat, email, and support interactions

How We Use Your Data

Your information is used for the following purposes:

1. Verifying your identity and age as required by Canadian gaming regulations
2. Processing deposits, withdrawals, and bonus transactions
3. Preventing fraud, money laundering, and underage gambling
4. Personalising your Amazon Slots experience and sending relevant offers (with your consent)
5. Improving platform performance through anonymised analytics
6. Complying with legal and regulatory obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the site. Cookie categories include:

• Strictly Necessary – required for login sessions and security
• Functional – remember your language and display preferences
• Analytics – measure page performance using anonymised data
• Marketing – deliver relevant promotions (only with your explicit consent)

You can manage cookie preferences at any time via the cookie settings panel available in the site footer.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined above. Account records are kept for a minimum of 5 years after account closure to comply with Canadian anti-money-laundering regulations. Analytics data is stored in anonymised form indefinitely. You may request deletion of non-mandatory data at any time, subject to our legal obligations.

Sharing Your Information

We do not sell your data. We may share your information only with:

• Payment processors and banking partners to complete transactions
• Identity verification and KYC service providers
• Regulatory authorities when legally required
• IT infrastructure and cloud hosting providers under strict data processing agreements

All third-party partners are contractually bound to protect your data and use it only for the specified purpose.

Your Rights as a Canadian Resident

Under PIPEDA and provincial privacy laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent for marketing communications at any time
• Request deletion of data we are not legally required to retain
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact our Data Protection team at [email protected].

Security Measures

We protect your data using industry-standard security protocols, including 256-bit SSL encryption for all data in transit, firewalled servers, regular penetration testing, and strict internal access controls. Only authorised personnel with a verified business need can access personally identifiable information.

Policy Updates & Contact

This Privacy Policy may be updated to reflect changes in law or our practices. We will notify registered users of material changes by email at least 14 days in advance. For any privacy-related questions or requests, contact us at:

• Email: [email protected]
• Postal address: available upon written request
• Response time: within 30 days as required by PIPEDA